Our mission

Our mission is to provide access for hospitals to transfer their low and medium acuity non-emergency patients

Our vision

Our vision is to deliver new models of care that improves access to efficient universal healthcare across all of Australia

Our values

• Passion

  That we can make a difference and improve lives through our service

• Excellence

  – To deliver the highest level of professional service

• Respect

  – For everyone in our care and those who come in contact with our service

Our philosophy of care

• Advocacy:

  for those in our care to receive the very best in service and healthcare

• Customer focus:

  offering both, personalised and, professional involvement

• Co-ordinated care:

  promoting the highest quality of safe travel

• Support:

  providing low stress environments that allows the patient to focus on personal matters

• Philosophy of care:

  promoting and understanding to all our third parties

Medical Connect has…...

• Outstanding quality and safety of care
• Service and sound economic management
• State of the art equipment and emerging technologies
• Strong support and engagement with regional and metropolitan hospital
• Strong support and engagement with aviation partners
• World-class research and teaching
• Talented and respected staff

And a culture of

• Evidence based practice
• High performance
• Continuous learning and quality improvements
• Advocacy for the client’s health
• Customer focused
• Accountability
• Effective management and strong organisational systems
• Partnership and teamwork